Frequently Asked Questions
Welcome to our FAQ Page
Our vanilla beans are shipped in vacuum sealed packages or glass tubes. We suggest that you do not open the package until usage or for up to 6 months. Once that time passes and you still didn't use the beans, you can open the package, wrap the beans in a wax or plastic wrap and transfer to an airtight container. The container should sit in a dark and relatively cool place, away from sources of heat. You can store the beans in the container for an additional 6 months. Do not refrigerate or freeze the beans.
We currently deliver and ship to Canada only.
Your order will be delivered/shipped within 2-3 business days of receiving your order. Estimated shipping time is 2-6 business days depending on location. We offer free shipping for orders $75+. Shipping fee is $9.95 in Ontario and Quebec and $14.95 in other provinces for orders less than $75.